MyTrickRC offers a multilevel return policy.
OPENED PRODUCTS - 14 Days
If you are not fully satisfied with your product within 14 days after receiving it, you may return it for a full credit refund. The product must be in original packaging AND IN FUNCTIONING CONDITION .
UNOPENED PRODUCTS – 30 Days
Within 30 days of receiving your product, if the product is unopened and undamaged, it may be returned for a full credit refund. During the holiday season this policy is extended to 60 days (Dec 1 –Jan 30).
MANUFACTURER DEFECTS – 90 Days
During the first 90 days, if a problem occurs that is due to a manufacturing defect it may be returned for a full credit refund, repair, or replacement at the discretion of MyTrickRC.
ARE REQUIRED FOR ALL RETURNED PRODUCTS. You can receive an RMA by emailing: sales@MyTrickRC.com. Specify the reason for your return and include a copy of your online receipt. Please allow one business day to receive a response.
Here are some guide lines for our RMA process
- A copy of original online receipt is required for all returns.
- Return shipping not included for refunded products.
- For a return to be valid, returned products must be postmarked by the dates mentioned above.